• Any tips for what to do if I was refunded and seller doesn’t reply when asked for return postage info?

    I was refunded last week by eBay after purchasing a buy it now item that didn’t show up, from a seller who never replied to my follow ups. I just opened the door to a lady in a normal van, who delivered a box with Royal Mail stickers (with my correct address) on it containing the £70 item I had ordered. I’ve now opened the (unsealed) box, and the item has damage so I’ve messaged the seller to send it back.

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