I hate

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ltc in reply to @Eejit

Particularly egregious when applied to insurance that costs hundreds.

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Big_Ted in reply to @ltc

Had this happen even when we wrote to say “don’t” just before insurance was to expire.

Was as time consuming to get the refund as it is when making a simple claim....

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ltc in reply to @Big_Ted

I spent absolutely ages on the phone going in circles to stop my home insurance automatically renewing recently. Clearly designed to be as complicated and frustrating as possible in an attempt to make you give up.

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