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If you sent it through ebay, they’ll have to sort it. The buyer will have make the claim and chances are they’ll be refunded fairly quickly but royal mail will take about two weeks to cough up and for you to get reimbursed. That’s been my experience anyway...
aniki-
Thanks. Assumed ebay must have some responsibility as you pay them to send .
Buyer started a claim day after expected delivery date. And eBay standard position was to offer a full refund straight away.
Buyer seems a bit of a bed wetter anyhow. Was selling off all my old original Star Wars figures. Just sent messages as ‘***NOT received ***’ despite my lengthy message of Royal Mail delays Covid/Christmas.
You’d think as likely he lives with his mum she’d taught him some manners. If he goes on like that I’ll tell him so.
Simpson
Sold something and sent through eBays portal to send with Royal Mail. It hasn’t turned up. Is this a issue to bring up with eBay or with Royal Mail?