i would just provide all of that information to your credit card company (date of cancellation, date of shipment, shipment rejection, etc) in the form of screenshots. in my experience, all of that evidence will side them with you, and rightfully, your money. that puts the pressure on YT to resolve with DHL to get their money back, with you out of the equation.
i would just provide all of that information to your credit card company (date of cancellation, date of shipment, shipment rejection, etc) in the form of screenshots. in my experience, all of that evidence will side them with you, and rightfully, your money. that puts the pressure on YT to resolve with DHL to get their money back, with you out of the equation.