Amazingly Rolex agreed to do the service without replacing the dial or hands but have made it clear that it will not be covered by warranty...which is fair enough. Took them three days to get back to me on that when I asked. I was under the impression that they did not do that sort of thing.
Will post pics when it comes back
Edit: Just re-read my post and its misleading. They're not doing a full service, just sorting the bracelet out and regulating.
I am very surprised at that.
Did you send it to them yourself or through an agent? , whenever i have asked to anything it has been service or nothing .
Amazingly Rolex agreed to do the service without replacing the dial or hands but have made it clear that it will not be covered by warranty...which is fair enough. Took them three days to get back to me on that when I asked. I was under the impression that they did not do that sort of thing.
Will post pics when it comes back
Edit: Just re-read my post and its misleading. They're not doing a full service, just sorting the bracelet out and regulating.