You are reading a single comment by @aggi and its replies.
Click here to read the full conversation.
-
I've dealt with a few (Full Flame and Rokas) who do repairs (not sure if they do South though).
Parts were fine with Full Flame (he carries a lot of Vailant parts) but with Rokas once he identified the problem he was having to call round local boiler supply places at 5pm on a Saturday which obviously didn't go well. He showed me what part was required though and I ordered it online.
aggi
I’m simplifying here but in my experience small time Trades people will not repair a boiler if it’s the actual boiler that’s stopped working rather than the controller, piping or valves that are connected to it.
Questions to ask will be
If you strongly suspect it’s the boiler and not something connected to it then you might get more luck talking to the manufacturer and getting a repair through them.