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  • While I was taking measurements Mrs homeowner bluntly informed me that the issue only started after the wall was repointed.

    It probably started moving earlier, leading to the missing/cracked mortar which was repointed in bandaid fashion when a rebuild or deep pointing was needed.

  • Entirely likely, however me knowing that doesn't help the situation and telling that to the already stressed couple who own the house would be adding to an already unpleasant situation.

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