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  • I'd get a quote for the remedial work. Then write to the bodge artiste saying:

    1. The contract for the works contained an implied term that the work would be carried out to a reasonable standard.
    2. The work done failed to meet that standard and require remedial works.
    3. The remedial works will cost £x
    4. Therefore you require a refund of £x in order to meet the costs of carrying out those works.

    If you really want to go formal on his arse, state that the letter is a letter of claim pursuant to paragraph 6 of the CPR Practice Direction on Pre-Action Conduct and that you expect a response within 14 days.

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