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Cupcakes in reply to @CheeseWheel

They have a policy where if it gets damaged during shipping or assembly they replace it no worries. I'd imagine they'll just ship a replacement without quibbling. I got a replacement for a unit that arrived damaged, the only hassle was waiting I a queue for the online customer support chat. When ingot through they didn't even want evidence of the damage. Definitely ask.

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CheeseWheel in reply to @Cupcakes

Oh yes, I don't think they'd quibble about replacing one door. It's just that I'd rather replace all the doors with something better quality now so I'd be asking for a refund on around £200 worth of doors, all but one of which aren't damaged. Anyway, I'll get in touch with them tomorrow.

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Cupcakes in reply to @CheeseWheel

Gotcha.

YMMV but I recently returned ~£500 of IKEA stuff and then nipped into the main store to buy a couple of extra bits. Returning was quick and easy. Buying was hellish with all the queuing, basically a normal IKEA trip turned up to 11. But yeah, the returns process was no drama (in Edinburgh)

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