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Speaking of Hafele, any ideas where is good to buy their stuff from if you're a DIYer? They have quite a lot of useful stuff but I always end up trawling around for somewhere I can actually buy it from.
aggi-
Tricky to answer as I have an account with them. SDS in Battersea can get anything in their catalog, probably a lot of architectural hardware suppliers that can order from them or already carry it in stock.
They are trying to make their order process more friendly for small orders but they used to make it expensive to get a few small bits.
Airhead
Hafele catalog would have them. Have you measured the cup size and are there any names stamped into the metal?
Also, whats the problem with the ones in the picture?