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I guess options are:
Let him come back and make good. Not sure he's got the skills to do it right.
Write lawyer-y letter and try to extract refund
Third option that I can't currently think of due to frustration?He won't make it much better than it is. This is almost certainly a case of him trying to make a big job as small as possible and hoping to get lucky with the result / your expectations. One thing is for sure: that's the best he's capable of doing. If he was capable of better, he would have done it already and warned you of the extent of the job before hand.
You might do well by getting another contractor in to look at it and see what he quotes / details to fix it. Then I'd revisit with the first guy and tell him what you've learned. Sometimes second opinions are powerful weapons.
I would definitely not let him perform further work. before you know it you'll have ruined the door trim and baseboards.
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For some reason I only read the first paragraph of your reply earlier.
Wise words. Thank you. One of the difficulties is actually getting people to quote for remedials - everyone seems super busy. I've had one quote but it didn't include for the repairs by the doors, even though I scheduled out the repair locations with typical photos and estimated areas/ numbers of locations. I chased up for clarification but nothing yet. However late this afternoon another contact let me know that he does expert witness stuff for this kind of thing (there's another phrase he used, which escapes me just now) so I'll be back in touch with him tomorrow to see if I can get him to survey and write some recommendations/appraisal.
Cupcakes
More awkward than I would like, but I think it went well.
He's offered to come back at our convenience and infill the gaps, trim the hearth etc.
The trouble is that his starting point was 'how could it be done better?' - obviously the answer is that I don't know, I'm just the client, but you could have done whatever joiners have done since time immemorial...
We finally hit upon the important bit when I asked to see evidence of previous joinery works to demonstrate competency to do the making good. Only one photo was available and it was a small bit of infill. It finally transpired that other than that, and my flat, he's never fitted a traditional floor before. Makes it a bit galling that he hid that fact and then tried to square up to us that it was fine in the first place - and charged £50/hour each for him and his assistant to do it!
I guess options are: