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@JWestland
Northern Irish T&T is government ran.
But, it does have capacity problems atm and any T&T system you get wrong phone numbers, addresses and mistakes/people you can't reach.
https://www.publichealth.hscni.net/covid-19-coronavirus/testing-and-tracing-covid-19/contact-tracing-service-management-information
500odd about of 6000odd did not get completed T&T