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Then again there's the story of the family that received 60+ calls from T&T as they followed the script to inform each family member that one of the other family members has tested positive, etc.
The George Monbiot article this weekend was particularly shocking with regards to the operators of the tracing system. Spoiler: (through no fault of the operators) they're under qualified, under experienced, underpaid and highly stressed out by the work
christianSpaceman
lynx
There are also numerous stories (who knows of the truth behind them) of how bad they are even when given the information.
Someone on yacf was mentioning that their local rowing club gave T&T all of the contact details of people (over a number of days) who'd had significant contact with someone at the club who had tested positive and not a single person was contacted by T&T.
Then again there's the story of the family that received 60+ calls from T&T as they followed the script to inform each family member that one of the other family members has tested positive, etc.