• This poor guy came into our bike shop recently with a busted up hand because the Primato on his Cinelli Mash Work fully snapped on the non-drive side. We're sending it off under warranty. This is not the first time we've had to do this. I'm currently riding one and have been following this thread and I'm scared. Even did a race on it recently, I should probably stop.

  • i had a really horrible experience trying to get them to replace mine through warranty. they were adamant there must have been some 'external impact' i wasn't telling them about. only mentioning this cos this thread might serve as good evidence to use to make your case if you have to

  • This seems to be the route the rep was going with ours.

    I don't see how an 'external impact' could crack the cranks in behind the spider anyway, it'd put that area in compression which I would have though would be the opposite of what was required to crack them.

About