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Problems seem to be really localised. I'm on a neighbourhood forum and some people seem to have no end of issues, but - touch wood - mine is rock solid. Surprising since the door to the cabinet at the bottom of the street is always open.
WFH since mid-March, it's only been down once and that was less than an hour. Advertised 350Mb is almost always >380.
Brun
@mespilus
Isn't Virgin service notoriously patchy?
Virgin Media is a thin veneer over NTL, which was routinely slated for appalling customer servce.
NTL itself was the 'last man standing' after a wave of consolidation of smaller fibre start ups.
I'm envisaging incompatible legacy systems with persisitent temporary patches.