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I think covid has made them much shitter.
They also text you from random mobile numbers and ask you to confirm your security details and don't understand why that's an issue.
aggi-
That reminds me, my bank rang me the other day to confirm a direct transfer I'd asked for. They asked me what the payment was for, and seemed quite surprised when I said it was none of their fucking business. In fact it was for landscape gardening (boring middle-aged fucker) not coke and midgets, but either way I couldn't really see why it was any business of theirs.
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When I call them they ask for a password. I've never got a text from them. Are we talking about the same company?
Brommers
hippy
I've never waited that long. Scotland isn't that foreign. I tend to call them to get a discount applied rather than report a problem but a few times I've reported a problem its been resolved relatively quickly. I blame the users.