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Funnily enough after months of problem free Virgin; they have gone down tonight. Can't find a way to call anyone but after going in circles for 20 minutes on their website, "spoke" to a bot via chat who has arranged for an engineer to come and look at the router tomorrow as apparently not a local area issue.
Due between 8am and 12 so guess we'll see what their customer service is like shortly
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You sure it's not area wide? There's no recent messages but I found twitter more accurate than status pages:
https://twitter.com/search?q=virginmedia%20brixton&src=typed_query(This based on the assumption you're in Brixton because you posted in the Brixton thread)
Virgin are shit if you ever need to talk to them.
But great if you have cable and don't need to talk to them.