• Virgin customer service and sales is so bad, someone arrived to install broadband at my flat, that I didn’t order, on a property that has no access to a virgin connection anyway.

  • How does that prove anything about their sales and service? You mean one guy driving a van turned up to the wrong address? That's never happened before...

  • no, we enquired online to see if they did provide service to us, i got a ohone call from a sales person. i said i hadnt compared prices yet so didnt want to sign up right now.

    they took that as an order and turned up to install.

    i think the sales guy needed numbers

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