Virgin customer service and sales is so bad, someone arrived to install broadband at my flat, that I didn’t order, on a property that has no access to a virgin connection anyway.
How does that prove anything about their sales and service? You mean one guy driving a van turned up to the wrong address? That's never happened before...
no, we enquired online to see if they did provide service to us, i got a ohone call from a sales person. i said i hadnt compared prices yet so didnt want to sign up right now.
they took that as an order and turned up to install.
Virgin customer service and sales is so bad, someone arrived to install broadband at my flat, that I didn’t order, on a property that has no access to a virgin connection anyway.