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The kicker there is it was a toss up between the two and Virgin, at the time, said they’d be able to sort quicker. Might have to revisit Zen
iamalex-
Am also with zen, no issues two years after moving from bt, and still relatively cheap for 40mb unlimited broadband
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Ouch. I can thoroughly recommend Zen. They're one of the few companies I'm happy to recommend without any qualifications whatsoever. Stuff I'd thought would be a nightmare to sort have been met with a promptly answered phone call, a brief description of what I want, and then 'No problem sir, all done, we'll send you an invoice'. All terrifyingly straightforward.
cornelius_blackfoot
Brommers
That's been my impression for a while. Zen Internet, on the other hand, are still spectacularly good in my experience. Not cheap, but It Just Works. A bit like Rapha. Nice but pricey. Ish.