Just seen this reply. You got your refund yet? And an apology? Maybe some extra credit?
"Hi, o.k., we've sold a lot of these tires and there have never been any problems. You can send it back to us, we'll refund the money and the shipping costs for this."
They've changed the description at least.
@JesperXT started
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
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Just seen this reply. You got your refund yet? And an apology? Maybe some extra credit?