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  • I am trying this

    Virgin superhub 3 (in modem mode) bottom ethernet port > USG WAN1
    USG LAN1 > Unifi switch 8 port 1
    Pi running Unifi controller > Unifi switch 8 port 1
    AP PoE > Unifi switch 8 port 5

    I can see everything on the controller, but get no internet connection from the hub to the USG

    I get internet by connecting RPi to hub directly and disconnecting the USG

    I've moved the LAN Gateway IP/Subnet from 192.168.1.1 to 192.168.99.1 and I've attached some screenshots of my settings in the likely case I am doing something stupid


    3 Attachments

    • Screenshot 2020-10-08 at 11.44.18.png
    • Screenshot 2020-10-08 at 10.34.20.png
    • Screenshot 2020-10-08 at 11.43.29.png
  • Can't see any details of what WAN address the Unifi router is getting... presumably it's getting an external one and is able to see the modem (i.e. its gateway)

    I have a Virgin hub as a router, and a Netgear R7000 hanging off it doing the rest. I don't have a switch connected currently (moved house, cables need to be run) but did previously and it worked fine.

    Virgin Router 86.x.x.1 <-> Netgear WAN 86.x.x.29

    Netgear LAN 192.168.0.1 <-> Switch/Wireless <-> Clients 192.168.0.10-99

    no crossover cables, all just the nearest available length of Cat5/Cat6

  • Have you tried connecting something directly to the USG to see if the problem is with the swtiches or AP?

    Can you see the Virgin modem (should be at http://192.168.100.1/ ) when you're connected to the USG? That should at least show whether it's the internet connection not working o it's not even seeing the modem.

  • On my Unifi controller, the DHCP Name Server is set to auto, and my router (an Edgemax - which I'm assuming does much the same as the USG, bar the security stuff) deals with DHCP and DNS

    Have you set up DNS forwarding on your router / USG?

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