The most vociferous complaint we got was from some attorney guy in NYC. He was threatening to never buy Rapha again, and take all his rich and important friends with him. He was a legitimate big spender - circa $5k per year.
The big wigs were terrified. Many c-level meetings about it.
I said we should just ignore him. In the end we did. He placed another order the next time we dropped a new release.
The most vociferous complaint we got was from some attorney guy in NYC. He was threatening to never buy Rapha again, and take all his rich and important friends with him. He was a legitimate big spender - circa $5k per year.
The big wigs were terrified. Many c-level meetings about it.
I said we should just ignore him. In the end we did. He placed another order the next time we dropped a new release.