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Wife is selling her car with them on Saturday, will give you an update then.
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Supposedly when you turn up with the car they pick up any marks/scratches/dents however small and reduce the price accordingly...
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The price they’ve quoted you is for your car if it’s concourse.
As Mick said every mark on the bodywork bigger than 1mm they will deduct money from that quote -
The valuation is for the car of that model with that mileage. Any marks, dents or faults, they subtract the cost to repair from the valuation.
However, they only start it up, walk around it, sit in it, maybe move it across the car park. If the car doesn't run well but sounds fine in a car park then it should get through fine, they don't have time to test drive or look for mechanical issues.
Source: Family member works there buying the cars
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A mate's experience was that they down valued it (£4-500 final price I think). But they were efficient and as it wasn't worth much and as they were moving abroad for work on the Monday (this was on the Sunday) they weren't too fussed.
Unfortunately then they realised that they didn't have the V5. The dude who valued it said he'd buy it off them for £200, handed over the cash and left with the car.
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I've heard they reduce the price due to any little imperfection, might be worth a go though...
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Arrange a time after dark for the valuation. Also have it filthy dirty.
Fewer scratches will be spotted.
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@Settle
Anyone have experience with we buy any car? I've been trying to sell privately and if I reduce it anymore will be less than what they have quoted me, do they drop the valuation when you get there?