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Is there s legit way they can question your surmisation?
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My guess is the burden of proving it's their fault (if it is) would be more onerous than the burden of buying a new dimmer. I've no idea on the technical or legal side of it. Ultimately, they're a big old company so does it really matter if it's unreasonable? Surely they will just say "no" or "prove it" and you'll think "life's too short"...
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If you have the receipts, in my experience they are very accommodating.
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Screwfix have never refused to accept a return.
I’m on my fourth Titan SDS drill. It keeps leaking oil from the chuck. They’ve never even opened the box to check the condition of it.
withered_preacher
Cupcakes
Sharkstar
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@Fox
Mumsnet style am I being unreasonable post:
I bought some dimmable LED bulbs from Screwfix a year and a half ago with a three year warranty. They're LAP (Screwfix own brand).
Today one died, tripping our consumer unit. When I switched it back on the dimmer switch (also bought from Screwfix but in 2012) had stopped dimming. I'm sure this is because the bulb failing (and probably shorting) meant that the rated wattage of the switch was exceeded before the consumer unit tripped.
AIBU if I ask Screwfix to replace the dimmer as well as the bulb? Their faulty bulb blew it up after all?