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  • They are good over the phone.

    I'm not. I'm also not great at just popping over. I rather suspect that would not help at all.

    I would honestly love to hear Matt's side of the story. Much of my frustration is the sheer radio silence.

    Other than that, I like to thing that I have been more than open to resolving this, and have consistently asked what I can do to help.

  • I'm also not great at just popping over

    Not easy at the moment either, perhaps see if you can just to arrange someone to collect what they have? At least you'll have something then...

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