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Yep, that was my next step. It's elec so I was just blasting it because of his comments about not heating the coffee up too much, so as to reduce bitterness. Devil in the detail I guess. You'd think super nerd with all his measurements and shit would've mentioned some kind of hotplate temp, even a guideline.
hippy
You've probably got the heat too high, if you're using boiling water you only need the stove on a medium heat to keep it bubbling.