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They are good over the phone.
I'm not. I'm also not great at just popping over. I rather suspect that would not help at all.
I would honestly love to hear Matt's side of the story. Much of my frustration is the sheer radio silence.
Other than that, I like to thing that I have been more than open to resolving this, and have consistently asked what I can do to help.
NotThamesWater
spotter
Well we have your side of the story and we are missing Matt's.. Have you called ISEN? They are good over the phone. And very hospitable if you pop down to the workshop. Sure you can sort this out..