You are reading a single comment by @user16171 and its replies.
Click here to read the full conversation.
-
Virgin product has been great for me.
Customer service is fucking terrible though.
EDIT: Router isn't great with Virgin (although not terrible) but I replaced that.
-
Router is total junk
Is it the same wired as well as wireless?
Before you shop around, worth investigating that whoever you go with will be using the same infrastructure as Plusnet and possibly even same router.
-
Try the Sam knows checker
https://availability.samknows.com/broadband/broadband_checkerUsed to work for BT we would use this alongside our own systems
If your search results show LLU after a suppliers name that means they will be using wider BT network, but a separate installation at exchange, so slightly different service and more switching hassle
aggi
Stonehedge
Alf0nse
@user16171
Looks like this is the place for Plusnet love!
Came here because I have been on Plusnet for 2 years and over the last six months the top package (supposed to be50 - 70mbps) has become completely unworkable.
Every call breaks
Don't even bother with video calls
Can't stream anything - not even spotify.
Router is total junk.
So...
Who is the preferred BB provider?
South East London