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They completely fucked up the measurements, I waited 5 months for them to be delivered and installed, then the bloke turns up, gets in a strop with me for no reason at all and then storm off.
Hillary's then basically tell me they couldn't care less and offered me a 5 pc discount and said I'd have to wait 5-6 months for replacement shutters- they didn't even apologise.
So I guess if you want to wait a year and be spoken to like a dog then go for it. Id have probably have forgiven them if head office gaf but they didnt and I would not like to chance how they'd sort out any problems within the warranty period.
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Doesn't sound too promising. Just phoned the salesman to see what kind of discount they'll offer and the response was "you'll have to phone head office".
Roman Blinds Direct was one we looked at but finding the time for measuring and fitting ourselves is tough which is why we were looking at someone like Hilary's.
In what way? I know a few people who have been very happy with them but that was up north so possibly completely different people.
@pqr so far as I can tell online they only do shutters. Looking for a combination of Roman, roller and Venetian blinds.