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@rogan
Our mortgage broker said to us it may take Virgin up to 6 weeks to get out our mortgage offer.
Found this: https://www.ftadviser.com/mortgages/2020/07/21/lenders-reinstate-pre-covid-service-commitment-to-brokers/ which makes it look like theyre still trying to meet pre-covid targets at least, 6 weeks seems insane
FWIW its taken our buyer 8 working days from application to offer including a surveyor attending.