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Yeah there's that too. They'll have generic templates for all the different types and classes of properties then it's a case of removing the stuff that's not applicable and adding in anything not covered. Can't really hold that against them, it's an efficient way of doing the written report.
What did annoy me was that none of them could offer any differentiation over the others, their sales patter was literally "I'm qualified, I'm available". I asked one who charged a hefty amount about whether he could provide references or testimonials and I received this as a response:
Most estate agents in Ealing including Sinton Andrews and Grimshaws Know me well , operating in West London over the last 25 years or so.
How persuasive.
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Most estate agents know me well
It’s a decent point. It you go back to the agent post survey and say “joe bloggs says this is a problem, and you know joe bloggs isn’t a wind-up merchant” then you are likely to have more luck in any discussion over price or the seller fixing it.
FWIW I have found the best approach to be to get a standard homebuyer survey to identify any areas of concern and then get “experts”/ tradesmen in to investigate those more fully (except damp, which can fuck off)
I would add ‘cut and pasted’ to the list of characteristics