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Always used petplan, who aren't cheap but have always been really good with claims. A vet friend recommended them as the insurer least likely to be a pita.
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I'm using Healthy Pets, which I chose as they were a fair bit cheaper than pet plan. Claimed once after Lola needed eye surgery, which was fuss free and full (sans excess). I upgraded from their bronze to silver level since as Lola is rather fighty.
Davet
Hovis
@mustardbeak
Who are people using for insurance? I'm currently with Tesco, but their latest premium is a bit steep for a 7 year old cat with no pre-existing condition or health issues. I meant to change it last year but didn't get round to it, so definitely switching this year!