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@CYOA
I know I've griped before but L&C (after reading glowing forum reviews) were fucking shit to deal with for me. Great sales person then immediately transferred me to useless case worker who repeatedly lied about progress, lied about what she'd done, lied about what she had submitted / what she needed etc etc. House nearly fell through were it not for, oddly, a really decent estate agent who massaged the sellers (probably literally tbh). We were both self employed which no doubt made it trickier but it took over 6 months to complete if I recall with a 45% deposit - yeah, offered start of Feb, completed last day of July.