they said something about it being delay by their supplier (openreach?) not processing the order?
I have now received a router but apparently not supposed to do anything with it until they confirm the service is ready.
I suspect they will just not start charging you until the service is live. No harm in asking for a discount off your bill for the trouble though.
@chris0 started
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
they said something about it being delay by their supplier (openreach?) not processing the order?
I have now received a router but apparently not supposed to do anything with it until they confirm the service is ready.