I bought a cap from Albion recently, wore it for a couple of rides and then popped it in the washing machine, as suggested on the care instructions. This snapped/bent the brim which isn't ideal. I sent Albion an email to see if it was repairable under their lifetime guarantee thing and they replied pretty sharpish offering to send me a new one!
I'll probably hand wash it from now because that's the 2nd Albion cap that's broken in the same way, despite other brands standing up to a lot more abuse. It's a nicely made cap and really good customer service though.
I've been washing caps in the machine for years and not had issues with other brands! Could just be bad luck but will be handwashing from now on to be safe.
I bought a cap from Albion recently, wore it for a couple of rides and then popped it in the washing machine, as suggested on the care instructions. This snapped/bent the brim which isn't ideal. I sent Albion an email to see if it was repairable under their lifetime guarantee thing and they replied pretty sharpish offering to send me a new one!
I'll probably hand wash it from now because that's the 2nd Albion cap that's broken in the same way, despite other brands standing up to a lot more abuse. It's a nicely made cap and really good customer service though.