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My 911 is 23 years old, I can still buy every part for it, from Porsche. This would be true if it were a 30 year old 964.
My C55 is 13 years old, Mercedes have stopped making the sub-frame for it, which is a vital part of the car without which it must be scrapped.
My (100% anecdotal) experience here tells me that this drives more value into the 911 as you won’t suddenly discover that Porsche is telling you to scrap it, which supports second hand values, brand perception etc etc.
Mercedes on the other hand have just removed the value of every single C55 and CLK55, globally. Unless you take them to a fabricator, as I am going to do.
Boo hoo, so sad, you might well say. And of course it’s up to the manufacturer what they continue to make, but it’s also up to me what my reaction to their decisions is, and in this case my opinion of Mercedes has taken something of a dive.
I’d also point out that if their customer service wasn’t catastrophically shit, I’d get my C55 serviced by them (3km away) rather than DDR (50km away).
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Dammit
@hugo7
Also in terms of customer service would anyone provide you with it on a 10yo car?
I just don't think that's how the business works anymore. They want you buying a car every 2-3yrs max and probably don't see why they should service "owners" who aren't "customers". A cynic might say thats why anecdotally premium cars seem to shit themselves relatively soon nowadays.