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  • Signed up for a Komoot Premium trial, and completely forgot about it because I don't think I ever used any of the features (it doesn't add much). Just been charged £60 for a year's subscription, and despite sending a very nicely worded email (IMO), they're essentially saying 'tough'. Anyone know of any loopholes or regulations I could use to get out of it? I want my £60 back...

  • Maybe an hour or two after being charged. 4 weeks after signing up for the trial, and as pointed out in their response, a week after they sent a reminder that the trial was ending...

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