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Had exactly the same issue, bought the ticket from Oxenholme, but no seeat or bike reservation possible, call centre closed etc.
Sent them an email via the website contact form, they sent an automatic template email back, which needs replying to again in to progress the query. First response said something about reservations not opening til just before the journey, covid etc. etc. They have since followed wih a second email and confirmed both a seat and bike reservation
Trying to book a trip to the lakes in 2 weeks for an almost impromptu C2C.
Not a single bike reservation on any trains over the whole weekend through the aventi website. Any suggestions? Is there a booking issue or can every slot have been filled?