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I would give him a break, it sounds like he has his hands full. He’s not a professional managing agent by the sounds of it, so he won’t have proper accounting systems set up. Longer term, you’ll need to think about how you want to go on when you take over. We set up a management company, of which I am a Director, and appointed a professional managing agent. Not all agents will take on small blocks but I can recommend some that do.
Has he got building insurance set up? That’s the first thing I’d want to check with him, as it’s a significant expense that he can’t cover using his family’s labour. It would be worth asking what his longer term intentions are for the management arrangements. I speak from experience when I say that managing a property is a time sink, if you want to do it properly.