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gbj_tester in reply to @Tijs

How to deal with a webshop that has sent the wrong item, and after acknowledging that, has stopped responding to emails about returning the item?

Location of you and the shop? Payment method?

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Tijs in reply to @gbj_tester

They're close enough that I can visit them by bike if I really wanted to, but seems a little confrontational at this point. Paid by bank transfer.

I'm sure a call will sort everything out.

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