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Feels unkind and unfriendly... this isn't eBay or Gumtree, the classifieds are supposed to be about trade within a community where you're trying to ensure your thing is owned by someone who would appreciate it, and yet the prices are fair etc.
If they've made a genuine cut and paste error... yeah, feels like correcting that by covering the return postage is the right thing to do.
Not sure they're obliged to help you buy a Chris King headset... but definitely if they've sold something (even based on a description error) then it's on them to put it right which most reasonably is going to be to cover the return postage and refund, or to do a partial refund if you can come to an agreement about a fair discount.
NB: If the frame is worth anything, it seems reckless of them to do the lower postage cost... the refund should be full, but if they're risking bumps / loss in transit, then they will still need to refund fully... so cheap postage seems naive and reckless from a selfish point of view, surely they want to protect their property so that they may actually sell it faithfully with the right description?
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Seller is knobhead
Assuming what you say is the truth of it.
If in your advert you show a CK headset, and you mention the CK headset, you ship the thing with the CK headset. How hard is it?
Is it this? Literally has CK headset in the description.
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Velocio
Howard
@Wadi2
ASAP opinions needed.
Bought a frame off here and when it came it didn’t have the chris king headset included as pictured and mentioned.
First asked the seller where it was, response was sorry a mistake as he had copied and pasted the previous ad when he bought it.
I ask for funds so I can get a chris king headset for it. He replies with no please send it back.
As a compromise I instead suggest he pays me the money for the return postage (£21) as a gesture because of his mistake.
He now refuses and will only refund a cheaper postage option of £8-£10?!
I see no compromise in his opinion. This doesn’t take into account the inconvenience of having to repackage and having to wait around for parcelforce to collect.
I just feel this is hardly forum spirit, I have never had any issues like this before and can’t see why he won’t compromise.
I feel like if it was roles reversed I would have put money towards a chris king headset to avoid agro and keep my good reputation on here.
Seller has agreed to put this to the forum for opinions.