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Yeah of the three things I've ordered only one actually shows in my order history.
@fredtc yeah it's not exactly surprising that customer service has gone to shit.
I can imagine that a lot of the tri uk staff are probably feeling a bit fucked over too having to deal with the mess.
Got a confirmation email from TriUK when I ordered on the 21st, but nothing else since. Logging in to my account on the site shows no orders. I see a PayPal dispute in my future...