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The joy of ransomware.
If most of your infrastructure is built on Windows (e.g. Azure, SQL Server, Exchange for email, Domain Controllers, AD Servers, etc) then ransomware that targets Windows is going to rip through it all very quickly and render huge swathes of a business unworkable.
Website being down? Windows based web servers.
Phones being down? Windows based VOIP system.
Email being down? Windows based Exchange server.
Trouble restoring things? Windows based AD system down and so no authentication.
...etc..(This is all supposition.)
Garmin's mobile and desktop apps need to phone home before they work. If nothing is answering then they're effectively useless.
My phone can sync with my Garmin 945 but fails to do anything with the data it downloads because it's all processed within Garmin and not on the phone. Phone gets it off the watch and sends it to Garmin, they process it, phone then downloads processed summary. So without the Garmin servers the mobile app is useless.
Also large parts of the IT dept WFH with limited physical access to data centres will also make it fun.
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Greenbank
It's really quite a bad fuck up. Can't even access the settings on my Edge via the desktop app. Had to update a course by putting it on the SD card, and - I'm not sure about this - I think plugging it in may have desycned all of my old saved courses. Only the new one is on there now.
It can't be a simple "outage" that effects every aspect of their business, from call centres, to web pages, to settings on the desktop app.