Evans Cycles

https://www.theguardian.com/money/2020/jul/20/i-feel-ive-been-taken-for-a-ride-by-evans-cycles

I would not buy anything from this company unless I could pick it up,
there and then, in person. When a company the size of Evans – it has
50 stores – can’t be bothered to get its press office to investigate
letters like this, it says to me that it doesn’t place any value in
talking to its customers.