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But amazed by the quick turnaround of just over 24 hours and they didn’t charge me a penny - they decided to cover the cost under the consumer rights legislation. Well I was going to argue with them using that anyway, but it was refreshing to see a company actively offering this.
I remember in the days of the White Macbooks constantly having to quote said legislation (/it's predecessor) to get them to replace my cracked palm rest which i believe happened 6 times in all.
"You're holding it wrong in transport" being my personal favorite from a manager.
Glad to hear they're a little more clued up now.They still try the 'Apple One (1) Year Limited Warranty' crap though. Nope, that'll be 2 in the UK thanks. OK, i'll just buy it from JL and take 3 then.
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yeahdext
And they have given up... just got back from there again to pick up my Mac. Only 1 check point but a queue of about 6 people. I think when I went on Friday, they were just bored...
But amazed by the quick turnaround of just over 24 hours and they didn’t charge me a penny - they decided to cover the cost under the consumer rights legislation. Well I was going to argue with them using that anyway, but it was refreshing to see a company actively offering this.