I sold a mobile phone once, was at uni so the £300 was a big deal. Italian buyer. Paid international postage. Sent it tracked with royal mail. They claimed it hadn't arrived. Opened a case and I had 30 days to prove it.
Unfortunately royal mail had handed it off to the Italian postal service. Between them they couldn't come up with proof of delivery. Even had my cousin follow it up in Milan.
eBay reversed the funds. And closed the case
About a month after that, I got letter from the royal mail saying it had been delivered. But eBay wouldn't reopen the case.
Glad to hear!
I sold a mobile phone once, was at uni so the £300 was a big deal. Italian buyer. Paid international postage. Sent it tracked with royal mail. They claimed it hadn't arrived. Opened a case and I had 30 days to prove it.
Unfortunately royal mail had handed it off to the Italian postal service. Between them they couldn't come up with proof of delivery. Even had my cousin follow it up in Milan.
eBay reversed the funds. And closed the case
About a month after that, I got letter from the royal mail saying it had been delivered. But eBay wouldn't reopen the case.
Lesson learned. Sell domestic. Get tracking.