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Indeed... In either case I'll ask one of the senior mechanics to come upfront for a chat.
Why and how would you let your kids go out on an unsafe bike?
Back to the subject of wheelie kids, fixed one today on my off day, only did it cos he's a good kid, queued up each time, and triple queued actually as we told him to get a part from Halfords (2 hours queue) and then queued to drop it off just before we shut yesterday.
Here's a kid with good upbringing, we have adults who'll barge in demanding to be served as they are booked in and/or have a quick question and/or just picking up/dropping off a bike!
Or in some cases get the kids in without going in themselves to get sympathy repairs done.