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usually their parents will pop by...
Or in some cases get the kids in without going in themselves to get sympathy repairs done.
edscoble-
Indeed... In either case I'll ask one of the senior mechanics to come upfront for a chat.
Why and how would you let your kids go out on an unsafe bike?
Back to the subject of wheelie kids, fixed one today on my off day, only did it cos he's a good kid, queued up each time, and triple queued actually as we told him to get a part from Halfords (2 hours queue) and then queued to drop it off just before we shut yesterday.
Here's a kid with good upbringing, we have adults who'll barge in demanding to be served as they are booked in and/or have a quick question and/or just picking up/dropping off a bike!
coventry_eagle
I'm a self trained bike guy (note the lack of the mention of mechanic), I got my basics right and ALWAYS work on a stand!
Especially with wheelie kids who'll flip their bikes upside down INSTANTLY when they step into the shop.
Got them to toe the line:
DO NOT flip your bike, you are in a bike shop, we have stands.
DO NOT step in with your group when only ONE of you need assistance.
LAST but not least, no attitude, otherwise you can jog on.
'My S has a problem', S as in the rear derailleur, not only that, mech hanger bent, derailleur is a write off and chain twisted, 'Just bend them back', alright, I'll say, 'You know what you are doing right? Bend them back and ill give give you £50 cash'
Their response, Sheepish eyes 'How much?'
We ALWAYS do them a favour, telling them what to get, parts bin etc, IF they toe the line, usually their parents will pop by if you give them a full quote of how much it'll cost because of bad attitude.
Not so big now yeah?