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Buy some beans from your local specialty roasters and ask them to grind them for a Gaggia... That'll probably be the cheapest way to figure out what's going on with your setup...
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@mmccarthy @>>>>>> @duncs @Tenderloin
Thanks all, looks like Monmouth in Bermondsey is the nearest roaster so will get some beans and have a go! Also ordering a tamper..
___freddie
Yes have been using pre-ground, if that is the issue but the machine works fine then I will buy a grinder, but ideally would like to confirm the machine works before I do.