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Ring the dealer now and ask to speak the manager. You need to control the conversation about what's going to happen, not them. Otherwise there's a risk they'll turn this into an easy way to extract money out of you. Don't go in all guns blazing, my line of questioning would be:
Are you fixing it or auctioning it as is?
If they're fixing, bargain hard on the estimated cost.
If they're auctioning, bargain on the estimated reduction in expected price.
NurseHolliday
nankatsu
Not had the best New Car Day. When dealer turned up to exchange new Mini with old Skoda he said “was this here last time I saw it?” I went round to see that some c**t had smashed up the passenger wing on the day I was f-ing exchanging. He went off with it and said they’d let me know cost of repairs. I was so shocked at my shitty luck I wasn’t thinking straight. No witnesses sadly and of course no note left. I’m guessing it’s a new wing and hundreds of £? Guess I should claim on insurance but I suspect there may be difficulties as I don’t have the car now?
What a nightmare.